We answer some frequently asked questions from our customers.
What are xBitCard virtual cards?
Virtual cards are disposable cards that offer a balance in US dollars, which you can use to make online purchases or pay for advertising on platforms such as Google Ads, TikTok Ads, Meta Ads and Twitter Ads.
How much money can I load on virtual cards?
Virtual Cards: You can load a balance ranging from $10 to $1.000.
Advertising Cards: These cards can be loaded with a balance of $100 to $1.000.
What is the duration of virtual cards?
Virtual cards have a duration of 2 months from their activation. After this period, they will be automatically deactivated and cannot be used.
How can I pay with cards?
Payments are made exclusively via Bitcoin (BTC). We do not accept other payment methods such as credit cards or bank transfers.
Will I get a refund if I don't use my card?
No, xBitCard does not offer refunds under any circumstances, including non-use of cards or expiration of balance.
How can I activate my virtual card?
Once you complete the purchase, you will receive an email with confirmation and details of the activation of your card. The card will be activated and delivered in approximately one hour, after confirmation from the Bitcoin network.
Can I use my virtual cards anywhere?
Virtual cards can be used for online purchases where debit or credit cards are accepted, with payment in US dollars. However, advertising cards are specifically designed for use on the advertising platforms mentioned above.
Is my personal data safe?
Yes, at xBitCard we take the security of your personal information very seriously. We implement appropriate security measures to protect your data from unauthorized access.
Can I transfer my virtual card to someone else?
Absolutely! Although virtual cards are designed for personal use, you can use them to make amazing gifts for your partner, friends or family. Imagine the joy of giving them a card that allows them to buy in US dollars and enjoy their online shopping. It’s a perfect way to share experiences and show them how much you care!
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