At xBitCard, we are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services and products. By using our services, you agree to the practices described in this policy.

1. Information We Collect
Personal Information: We may collect personal information that you provide to us when you register, make purchases, or communicate with us, such as your name, email address, and Bitcoin address.
Transaction Information: We collect information about transactions made, which includes details of virtual cards purchased, such as balances, activation and expiration dates.

2. Use of Information
We use your information to:
Process your virtual card purchases and manage your transactions.
Provide customer support and respond to your inquiries.
Send updates and notifications about your account and our policies.
Improve our services and products based on analysis of the data collected.

3. Virtual Cards and Their Validity
The virtual cards offered are disposable and have a duration of 2 months from the moment of activation. After this period, they will be automatically deactivated.
We also offer gift cards with a balance in US dollars, which are subject to the same validity conditions.

4. Accepted Payment Methods
We only accept payments in Bitcoin (BTC). We do not collect information from credit cards or other payment methods.

5. No Refunds
xBitCard does not offer refunds under any circumstances. This includes:
The non-use or expiration of the cards within the 2-month period.
Problems related to the acceptance of the cards on advertising platforms.

6. Disclosure of Information
We do not sell, rent, or share your personal information with third parties, except when necessary to comply with applicable laws, protect our rights, or provide our services.
We may share anonymous or aggregated information with business partners for analysis purposes.

7. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration or disclosure. However, no data transmission over the Internet can be guaranteed to be completely secure.
We store your information on secure servers and apply encryption measures where necessary.

8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our site. Cookies help us personalize content and analyze site traffic.
You can choose to disable cookies in your browser settings, but this may affect how our site functions.

9. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us using the information provided at the end of this policy.

10. Changes to this Policy
xBitCard reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately. We encourage you to review this policy periodically to be informed about how we are protecting your information.

11. Children and Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we believe we have collected information from a minor, we will take steps to remove such information.

12. Links to Third Parties
Our website may contain links to other sites. We are not responsible for the privacy practices of these sites and we encourage you to review their privacy policies before providing them with personal information.

13. Customer Support
For inquiries regarding the use of the services or problems with purchased cards, please contact our support team from the contact us section on our website. We do our best to respond to requests within 48 business hours.

Last Updated: 10/21/2024

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